Shipping policy


Shipping Policy

Order Processing

Orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify customers of any significant delays.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days
  • International Shipping: 7–21 business days

Delivery delays can occasionally occur due to carrier issues, customs, or weather conditions.

Shipment Confirmation & Tracking

Customers will receive a shipping confirmation email with tracking information once the order has shipped.

International Shipping

We ship internationally to selected countries. Customers are responsible for any customs duties, taxes, or import fees required by their country.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery or expected delivery date.

Incorrect Shipping Addresses

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

For questions about shipping, contact us at:

  • Email: Auraandaroma1@gmail.com
  • Business Hours: Monday–Saturday, 9 AM–5 PM