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Get in Touch

We're here to help! Whether you have a question about our products, need assistance with an order, or just want to say hello, we'd love to hear from you.

⏱️ We typically respond within 24 hours during business days

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Email Us

For general inquiries, product questions, or support

info@auraandaroma.co.uk


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Live Chat

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Available during business hours

Look for the chat icon in the bottom right corner of your screen

Frequently Asked Questions

What are your shipping times?

We dispatch orders within 1-2 business days. UK delivery typically takes 2-3 working days with standard shipping, or next-day delivery is available.

What is your return policy?

We offer a 30-day return policy on all unused products in their original packaging. If you're not completely satisfied with your purchase, please contact us to arrange a return.

Can I track my order?

Absolutely! Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery every step of the way.

We Value Your Feedback

Your satisfaction is our priority. Whether you have a compliment, concern, or suggestion, we genuinely want to hear from you. Every message helps us improve and serve you better.

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